Master Terms of Use
1. Acceptance of Terms, Eligibility & Covered Products
Welcome to Brontara LLC (brontara.co). This Master Terms of Use agreement (the "Agreement") is a binding contract between Brontara LLC (together with its parent, subsidiaries, and controlled affiliates, collectively "Brontara", "we", "us", or "our") and you (a "Visitor", "User", "Customer", or "you").
Covered Products: This Agreement governs your access to and use of brontara.co and all software, platforms, applications, dynamic web tools, and SaaS products operated under the Brontara umbrella, including but not limited to Cahori, Sualei, Kompara, Taalcip, Stemali, Karsabou, Boujaya, Sorotster, Suaralei, Lokstraat, Periplus, AI Trucking (aitrucking.brontara.co), and any other current or future SaaS products or product-specific schedules offered by Brontara LLC.
Eligibility & Minimum Age: By accessing or using any Brontara product, you represent and warrant that you are at least 18 years of age or the legal age of majority in your jurisdiction, and possess the legal authority to enter into this Agreement. If you are under 18, you may not use our services. If you are entering into this Agreement on behalf of a company or legal entity, you represent that you have full authority to bind that entity.
Sanctions & Export Compliance: You represent and warrant on an ongoing basis that you are not located in, under the control of, or a national or resident of any country subject to U.S., Canadian, or international trade sanctions or embargoes, and are not listed on any U.S. or international restricted parties list. Brontara reserves the right to immediately suspend or terminate your access without liability if this representation becomes untrue.
2. Scope of Services, Sector Disclaimers & AI Output Ownership
A. General & Professional Disclaimers
- Not Professional Advice: Brontara's AI tools are automated software systems and do not provide licensed professional advice. Outputs do not constitute legal, financial, medical, accounting, or regulatory advice.
- Accuracy & Verification: AI systems can produce inaccurate, incomplete, or outdated outputs. You are solely responsible for independently verifying all critical output before acting upon it.
- Specialized Verticals (Trucking & Logistics): For logistics platforms such as aitrucking.brontara.co, software outputs relating to Hours of Service (HOS), FMCSA compliance, routing, or payroll/tax calculations are advisory tools only and do not relieve Customer of statutory compliance responsibilities.
- SEO & Ranking Disclaimers: For dynamic web platforms (e.g., Lokstraat), Brontara uses commercially reasonable efforts, but does not guarantee specific search engine rankings, web traffic, or financial outcomes.
B. Healthcare & Regulated Data
For Brontara products processing Protected Health Information (PHI) under the U.S. Health Insurance Portability and Accountability Act (HIPAA) (e.g., Cahori Healthcare), a separate, fully executed Business Associate Agreement (BAA) governs and controls over any conflicting term, liability disclaimer, or limitation herein.
C. AI Output Ownership & License
- Ownership of Outputs: As between the parties, Customer owns all right, title, and interest in and to the specific AI-generated outputs created for Customer by Brontara products ("Outputs"), subject to Customer's compliance with this Agreement and Brontara's underlying Intellectual Property rights in its software, models, and prompts.
- Operational License: Customer grants Brontara a non-exclusive, worldwide, royalty-free license to reproduce and execute Outputs solely as necessary to provide the services to Customer.
- Non-Exclusive Generated Content: Customer acknowledges that due to the probabilistic nature of machine learning, Outputs generated for other users using similar prompts or inputs may be similar or identical, and Customer claims no rights in or to such third-party outputs.
3. Acceptable Use, Voice Synthesis & Deepfake Restrictions
You agree to use Brontara SaaS products solely for lawful purposes. You explicitly agree not to:
- Use any service for illegal activity or to facilitate unlawful acts.
- Attempt to extract, reverse-engineer, decompile, probe, or breach underlying system prompts, model weights, source code, or infrastructure.
- Distribute, sell, lease, or sublicense access to any platform or snippet without express written permission.
- Share credentials across unauthorized individuals or create accounts after being suspended.
- Generate, store, or transmit content that is defaming, harassing, abusive, or infringing.
- Use automated bots, scrapers, or extraction mechanisms against Brontara infrastructure.
7. Voice Synthesis & Cloning Safeguards (e.g., Suaralei)
- Verifiable Consent Warranty: You represent and warrant that you possess all necessary, explicit legal consents and releases from any voice actor or individual whose voice sample is uploaded, synthesized, or cloned. Such consent must explicitly cover commercial use, derivative audio works, and the relevant operating jurisdictions.
- Prohibited Uses: You are strictly prohibited from generating non-consensual voice clones, impersonations, deceptive deepfakes, or any audio intended to influence elections, misrepresent political candidates, or engage in social engineering or fraudulent activities.
- Proof & Suspension: Brontara reserves the right to request written proof of consent at any time and may immediately suspend voice-synthesis capabilities or terminate accounts pending verification.
Violations of this Section may result in immediate account suspension. Brontara will provide notice where practicable, unless the violation poses severe operational, legal, or security risks.
4. Site Modification License (Lokstraat & Web Snippets)
- Authorization Warranty: By installing the Lokstraat snippet (lok.js) or any Brontara script on a target website, Customer represents and warrants that it owns, controls, or holds all necessary rights and permissions to modify and administer the target website and domain.
- License Grant: Customer grants Brontara LLC a limited, revocable, non-exclusive, worldwide license to dynamically deliver, modify, and execute approved content changes (including titles, meta descriptions, structured data, and content blocks) directly within site visitors' browsers via the snippet.
- Kill-Switch & Customer Responsibility: Only changes explicitly approved in the platform dashboard are delivered. Customer retains operational control and may disable script execution at any time via global or per-site kill-switches. Customer remains solely responsible for all injected content, as well as any resulting search engine optimization, legal compliance, or web accessibility (e.g., ADA/WCAG) issues.
- Agency Flow-Down Obligations: Agencies or partners modifying client websites via Brontara snippets represent that they hold explicit authorization from each end client. Execution of Brontara's Agency Addendum is a condition precedent to snippet unlock, and Agencies must flow these exact obligations down to their end clients.
5. Supply-Chain Security & Content Security Policy (CSP)
- Commercially Reasonable Security Controls: Brontara maintains commercially reasonable administrative, technical, and physical security controls, such as code-signing, origin allowlisting, and kill-switch architecture, to safeguard script delivery infrastructure.
- CSP & Updating Responsibilities: When configuring a Content-Security-Policy (CSP) on web servers, Customer must allowlist only the explicit, fully-qualified domain origin (FQDN) provided in Brontara documentation. Brontara is not liable for site breakage or performance issues caused by Customer's CSP misconfiguration, wildcard usage, or failure to maintain updated snippet scripts.
- Breach Notification: Brontara will notify affected Customers without undue delay after confirming unauthorized access to or modification of our delivery infrastructure that may reasonably impact Customer websites.
6. User Content, Privacy Linkage & Model Training Carve-Outs
- Privacy & Data Protection Governance: Data protection and privacy are governed by the Brontara Privacy Policy and any executed Data Processing Addendum (DPA) or Business Associate Agreement (BAA), which prevail over conflicting terms in this Agreement regarding data processing activities.
- Ownership of Inputs: Customer retains ownership of all data, text, files, and media submitted to Brontara products ("User Content").
- Processing License & Model Training Restrictions: Customer grants Brontara a non-exclusive, worldwide, royalty-free license to host, process, display, and execute User Content solely to provide, maintain, and improve the services. EXPLICIT CARVE-OUT: Brontara will not use Customer Content to train, fine-tune, or improve public or shared AI models, except in aggregated and fully de-identified form. Furthermore, under no circumstances will Brontara use Protected Health Information (PHI) or attorney-client privileged intake data (e.g., Periplus) for model training purposes.
- Operational Pings: Snippets (such as lok.js) transmit a basic, non-identifying site-ID ping solely to verify installation status. No visitor personal data or tracking cookies are collected via this utility.
- Feedback License: If you provide suggestions or feedback, you grant Brontara LLC a perpetual, irrevocable, royalty-free, worldwide license to use, commercialize, and incorporate such feedback into our products without restriction or financial obligation.
7. Subscriptions, Billing & Auto-Renewal
- Payment Processing: Payments are securely processed via third-party providers (e.g., Stripe). You authorize Brontara to charge your chosen payment method for all applicable fees.
- Auto-Renewal & Annual Notices: Subscriptions automatically renew at the end of each monthly or annual billing period unless canceled prior to the renewal date. For annual plans, Brontara will send an electronic renewal reminder prior to charging your stored payment method, in compliance with applicable Auto-Renewal Laws (ARL).
- Cancellation: You may cancel your subscription at any time via dashboard account settings. Access continues through the end of the current paid billing period.
8. Refund Policy & EU/UK Statutory Rights
- Standard Refunds: All sales are generally final and non-refundable except as required by law or explicitly stated in a Product Schedule. Mid-cycle cancellations retain access through the end of the current billing period without partial refunds.
- Annual Subscription 72-Hour Window: A refund request for an annual subscription plan may be considered if submitted within 72 hours of payment, granting a 50% refund provided the account has utilized less than 10% of its quota.
- EU/UK Consumer Statutory Waiver: If you are a consumer residing in the European Union or United Kingdom, you acknowledge that by purchasing digital services and requesting immediate performance at checkout, you expressly consent to immediate delivery and waive your statutory 14-day right of withdrawal once performance has begun.
9. Force Majeure & Service Interruptions
Brontara relies on third-party cloud infrastructure, AI platform APIs, and hosting providers. Brontara shall not be liable for failure or delay in performing its obligations under this Agreement if such failure arises from cloud infrastructure outages, cyber-attacks, upstream vendor downtime, labor disputes, acts of God, or changes in law ("Force Majeure Event"). Brontara's sole obligation during a Force Majeure Event is to use commercially reasonable efforts to restore normal platform operation.
10. Intellectual Property Rights & Beta Features
- Intellectual Property Ownership: All source code, software architecture, algorithms, AI prompt structures, UI/UX designs, trademarks, and documentation across all Brontara products are the exclusive intellectual property of Brontara LLC. Except for the limited licenses expressly granted herein, no ownership rights are transferred to you.
- Beta and Experimental Features: Brontara may designate certain features or products as "Beta," "Preview," or "Experimental." Beta features are provided "AS IS" without warranties or SLAs of any kind, may contain bugs, and may be modified or discontinued at Brontara's sole discretion at any time.
11. Disclaimer of Warranties
Except as expressly set forth herein, in a Product Schedule, or in an executed BAA/DPA, all Brontara SaaS products, platforms, snippets, and services are provided on an "as is", "as available", and "with all faults" basis. Brontara disclaims all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Brontara does not warrant that services will be uninterrupted, accurate, error-free, secure, or that specific business results will be achieved.
12. Limitation of Liability
A. General Liability Cap
Except as provided in Sections 12.B and 12.C, Brontara's total aggregate liability arising out of or relating to this Agreement, all Brontara products, or the platform shall not exceed the total fees paid by you to Brontara LLC in the twelve (12) months preceding the event giving rise to the claim.
B. Super-Cap for Security Incidents & Confidentiality Breaches
For any claims arising out of a reportable data security incident or a breach of confidentiality obligations under Section 6, Brontara's total aggregate liability shall not exceed two times (2X) the total fees paid by you to Brontara LLC in the twelve (12) months preceding the event giving rise to the claim ("Super-Cap").
C. Excluded Damages & Uncapped Carve-Outs
To the fullest extent permitted by law, neither party shall be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages (including lost profits, lost revenue, or business interruption). The caps and exclusions in Sections 12.A and 12.B do not apply to: (1) a party's gross negligence or willful misconduct; (2) fraud or fraudulent misrepresentation; (3) death or personal injury caused by negligence; (4) indemnification obligations under Section 13; or (5) statutory obligations required under an executed HIPAA Business Associate Agreement (BAA).
13. Mutual Indemnification
- Customer Indemnification: Customer agrees to defend, indemnify, and hold harmless Brontara LLC, its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and reasonable legal fees arising out of: (1) Customer's breach of this Agreement; (2) Customer Content; (3) Customer's non-consensual use of voice samples or violation of Section 3.7; or (4) unauthorized installation or misuse of Brontara snippets on target websites.
- Brontara IP Indemnification: Brontara agrees to defend, indemnify, and hold harmless Customer from and against any third-party claims, liabilities, damages, losses, and reasonable legal fees alleging that Brontara's underlying platform or software directly infringes any valid third-party patent, copyright, or trademark. This indemnity does not apply to claims arising from Customer Content, third-party AI models, or unauthorized modifications made by Customer.
- Indemnification Procedure: The indemnified party must: (1) provide prompt written notice of the claim; (2) grant the indemnifying party sole control over the defense and settlement (provided no settlement admits liability without consent); and (3) provide reasonable cooperation at the indemnifying party's expense. Indemnification obligations survive termination of this Agreement.
14. Termination & Post-Termination Data Return
- Termination: Either party may terminate this Agreement upon written notice if the other party materially breaches its obligations and fails to cure within 30 days of notice. Brontara may suspend access immediately for security risks or violations of Section 3.
- Data Return & Deletion: Upon termination of your account, Customer shall have thirty (30) days to export Customer Content via dashboard tools. Data export and deletion rights are set forth in the Privacy Policy. Following this 30-day period, Brontara will delete Customer Content in accordance with its Privacy Policy data retention schedule, except for data required to be retained by law.
- Survival: Sections 2.C, 6, 10, 11, 12, 13, 14, 16, and 17 survive termination.
15. DMCA Takedown & Counter-Notice Procedures
Brontara respects intellectual property rights and designates an agent to receive notifications of claimed copyright infringement pursuant to the Digital Millennium Copyright Act (DMCA).
- Takedown Notice: Send notices to [email protected] containing identification of the copyrighted work, exact URL/location, contact details, and a statement under penalty of perjury confirming authorization to act.
- Counter-Notice: If content was removed in error, submit a written counter-notice to [email protected] containing your name, address, signature, statement under penalty of perjury that removal was a mistake, and consent to local federal court jurisdiction.
16. Governing Law, Dispute Resolution & Court Carve-Outs
- A. Governing Law: This Agreement is governed by the laws of the State of Colorado, USA, without regard to conflict of law principles.
- B. B2B Commercial Arbitration: For commercial accounts, any dispute arising under this Agreement shall be resolved by final, binding arbitration in Denver, Colorado, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
- C. B2C Consumer Arbitration Safeguards: For individual consumer accounts: (1) AAA Consumer Rules — disputes are governed by AAA Consumer Arbitration Rules, and Brontara will pay filing/administrative fees for consumer claims under $10,000 unless deemed frivolous; (2) Small Claims Carve-Out — either party may bring an individual action in a small claims court of competent jurisdiction; (3) 30-Day Opt-Out — consumers may opt out of arbitration within 30 days of account creation by emailing [email protected].
- D. Class Action & Jury Trial Waiver: Proceedings must be conducted solely on an individual basis. Each party irrevocably waives any right to a trial by jury in any court proceeding.
- E. Canadian & International Consumer Carve-Out: If you are a consumer residing in Canada (including Quebec) or another jurisdiction whose local mandatory consumer protection laws prohibit foreign choice of law, forum selection, or class action waivers, those specific restrictions shall not apply to you.
- F. Equitable & Injunctive Relief Carve-Out: Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of its intellectual property, trade secrets, or system abuse under Section 3.
- G. Statute of Limitations: To the extent permitted by law, any claim arising under this Agreement must be filed within one (1) year after the cause of action accrued, or be permanently barred.
17. Amendments & General Provisions
- Notice of Changes: Material changes to this Agreement or pricing will be communicated via email or in-app notice at least 14 days prior to taking effect (30 days for fee adjustments). Continued use of services after the effective date constitutes acceptance.
- Severability & No Third-Party Beneficiaries: If any provision is held invalid, remaining terms remain in full force. This Agreement is solely between Brontara LLC and Customer; affiliates are protected beneficiaries only unless executing a separate order form.
- Entire Agreement: This Terms of Use, Privacy Policy, and any executed product addenda (e.g., BAA, DPA, or Agency Addendum) constitute the entire agreement between the parties.
- California Civil Code Section 1789.3 Notice: Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
18. Product-Specific Terms Schedule
The following product-specific terms apply to your use of specific Brontara applications:
- Schedule A (Lokstraat): Governed by Section 4 (Site Modification License) and Section 5 (CSP controls).
- Schedule B (Cahori Healthcare): Requires an executed Business Associate Agreement (BAA) for PHI handling under Section 2.B.
- Schedule C (Suaralei Voice): Governed by Section 3.7 (Voice Synthesis & Cloning Warranties).
- Schedule D (AI Trucking): Governed by Section 2.A (Logistics & Compliance Disclaimers).
19. Legal Contact & Official Address Block
For legal notices, service of process, support, or regulatory inquiries, contact Brontara LLC at:
Legal Notices: [email protected]
Customer Support: [email protected]
Registered Office Address:
Brontara LLC
1500 N Grant St, Ste N
Denver, CO 80203, USA